MEET THE TEAM

Unveiling the Champions behind your casino experience. Find more about the team behind all our services. 

GENERAL MANAGER

Hi, I’m Jerry, General Manager at The Barracuda. With over 30 years at Grosvenor Casinos, I bring extensive experience to our establishment. My top priority is to ensure your Barracuda experience exceeds expectations. Looking forward to your visit.

OPERATION MANAGER

I’m Mark. I started with Grosvenor in Manchester in 1994 and joined The Barracuda in 1997 as a dealer. Since then, I’ve held roles such as Inspector, Training Officer, and Team Leader. In 2014, I became Casino Manager at Park Tower Casino in Knightsbridge, serving for 8 years. In 2022, I returned to The Barracuda as Operations Manager.

CUSTOMER RELATIONS MANAGER

I’m Yassmine, the Customer Relations Manager at The Barracuda. With extensive experience in catering to high-end clientele, and proficiency in multiple languages, I ensure that your experience at The Barracuda is impeccable from start to finish. Your satisfaction and enjoyment are my top priorities throughout your journey with us. 

CUSTOMER RELATIONS MANAGER

I’m Karim, thrilled to contribute to The Barracuda Club for four years, drawing from 15 years of global expertise in casino and hospitality. I specialize in fostering and overseeing relationships with our elite members, with a strong grasp of compliance and diverse business operations.

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